Last updated: 2025.9
This Privacy Policy describes how rosenancy (“we”, “us”, “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website.
By accessing or using this website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you place an order, create an account, subscribe to our communications, or otherwise contact us. This may include your name, billing and shipping address, email address, telephone number, and order details.
We also automatically collect certain information about your device and your interaction with our website, including your IP address, browser type, device information, pages visited, referring URLs, and information collected through cookies or similar technologies.
Payment information is processed by third-party payment service providers. We do not store or have access to your full payment card details.
2. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal data based on one or more of the following legal grounds: your consent, the performance of a contract, compliance with a legal obligation, or our legitimate business interests, provided that such interests do not override your fundamental rights and freedoms.
3. How We Use Your Personal Information
We use your personal information to process and fulfill your orders, provide customer support, communicate with you regarding your purchases or account, operate and improve our website, prevent fraud and abuse, comply with legal obligations, and, where you have given consent, to send you marketing communications.
4. Sharing and Disclosure of Personal Information
We may share your personal information with trusted third-party service providers who assist us in operating our website and conducting our business, including payment processors, shipping and fulfillment partners, email service providers, and analytics providers.
We may also disclose your personal information where required to do so by law, regulation, legal process, or governmental request, or where such disclosure is necessary to protect our rights, property, or safety.
We do not sell your personal information within the meaning of applicable data protection laws.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to operate and improve our website, analyze usage, remember your preferences, and maintain shopping cart functionality. You may control the use of cookies through your browser settings; however, disabling cookies may affect the functionality of the website.
6. WooCommerce Data
Our website is powered by WooCommerce. When you browse or make a purchase, WooCommerce may collect information including products viewed, cart contents, billing and shipping information, and order history. This information is used solely for store operations, order processing, customer service, and record-keeping purposes.
7. Marketing Communications
If you opt in to receive marketing communications from us, you may withdraw your consent at any time by using the unsubscribe link in our emails or by contacting us directly at [email protected].
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including for the purposes of satisfying legal, accounting, or reporting requirements. Account and order information may be retained unless and until you request its deletion, subject to applicable legal obligations.
9. Your Rights
Depending on your location, you may have rights under applicable data protection laws, including the right to access, correct, or delete your personal information, the right to object to or restrict certain processing, and the right to request a copy of your personal data.
For EEA residents, this includes rights under the GDPR. For California residents, this includes rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know, the right to delete, and the right to opt out of certain data processing.
To exercise your rights, please contact us at [email protected].
10. International Data Transfers
Your personal information may be transferred to and processed in countries outside of your country of residence, including countries that may not provide the same level of data protection. Where required by law, we will implement appropriate safeguards to protect your personal data.
11. Data Security
We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
12. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites.
13. Age Restriction
This website is intended for adults only. You must be at least 18 years old to use this website. We do not knowingly collect personal information from minors.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. The updated version will be posted on this page with a revised “Last updated” date.
15. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]