Welcome to rosenancy (“we”, “us”, “our”). These Terms of Service (“Terms”) govern your access to and use of our website and services, including any purchases made through our WooCommerce-powered store.
By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our website or services.
1. Eligibility and Age Restriction
This website is intended for adults only. You must be at least 18 years old (or the age of legal majority in your jurisdiction) to use this website or purchase any products. By using this website, you represent and warrant that you meet this requirement.
2. Use of the Website
You agree to use this website only for lawful purposes and in accordance with these Terms. You must not:
- Use the website for any illegal or unauthorized purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the security or operation of the website
- Misuse, copy, or exploit any content without our prior written consent
We reserve the right to suspend or terminate access for any violation of these Terms.
3. Account Registration
You may be required to create an account to access certain features. You agree to provide accurate, complete, and up-to-date information and to keep your account credentials secure. You are responsible for all activities that occur under your account.
4. Product Information and Availability
We make reasonable efforts to ensure that product descriptions, images, pricing, and availability are accurate. However, we do not guarantee that all information is error-free.
We reserve the right to:
- Correct any errors or inaccuracies
- Change or update product information at any time
- Limit quantities or discontinue products without prior notice
5. Pricing and Payments
All prices are displayed in the currency shown on the website and do not include taxes, duties, or shipping fees unless stated otherwise.
Payments are processed through third-party payment providers. By placing an order, you authorize us to charge your selected payment method for the total amount of your order.
We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, or product availability issues.
6. Orders and Order Acceptance
Your order constitutes an offer to purchase. We reserve the right to accept or reject your order at our discretion. An order is not considered accepted until it has been processed and shipped.
Once an order has been shipped, it cannot be canceled.
7. Shipping and Delivery
Shipping times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our reasonable control.
Risk of loss and title to the products pass to you upon delivery to the carrier, unless otherwise required by applicable law.
8. Returns and Refunds
All returns and refunds are governed by our Refund & Returns Policy, which forms part of these Terms. Due to the intimate nature of our products, opened or used items are generally not returnable for hygiene reasons.
9. Intellectual Property
All content on this website, including text, images, logos, graphics, and software, is the property of rosenancy or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, or exploit any content without our prior written consent.
10. User Content
If you submit reviews, comments, or other content, you grant us a non-exclusive, royalty-free, worldwide right to use, reproduce, and display such content for business and marketing purposes.
You represent that any content you submit does not violate any law or infringe the rights of any third party.
11. Disclaimer of Warranties
To the fullest extent permitted by law, our website and products are provided on an “as is” and “as available” basis without any warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant that the website will be uninterrupted, secure, or error-free.
12. Limitation of Liability
To the fullest extent permitted by law, rosenancy shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business, arising out of or relating to your use of the website or products.
Our total liability shall not exceed the amount paid by you for the product giving rise to the claim.
13. Indemnification
You agree to indemnify and hold harmless rosenancy, its affiliates, and its partners from any claims, damages, liabilities, and expenses arising out of your violation of these Terms or misuse of the website.
14. Privacy
Your use of the website is also governed by our Privacy Policy, which explains how we collect and use your personal information.
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the applicable jurisdiction, without regard to conflict of law principles.
16. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Any changes will be effective upon posting on this page with an updated “Last updated” date. Your continued use of the website constitutes acceptance of the revised Terms.
17. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
18. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Email: [email protected]